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PlatinumJewelry.biz History & Services We are celebrating our 18th
Year on the Internet, selling Gems and Jewelry to the Public. Our websites are
Secure Shopping Sites with Thawte Certificate. With thousands of Internet clients in 18 years, you can
be assured of a great product, super price and PERSONAL, FAST service !! In
addition we service the Jewelry Trade since 1980 as a Custom Cutting House (brick and mortar),
Fine Jewelry Manufacturer and Wholesale Opal Supplier, as well as Gem and Jewelry
Repair for thousands of US Retailers and Designers. We have a Retail Store
in Oklahoma City, OK USA. A tradition of over 22 Years in the Gem and Jewelry business. In addition, we have a Verisign approved Secure OPAL and Opal Jewelry Shopping Site at J Thomson Custom Jewelers Our GuaranteeOur stones are guaranteed
for one year against natural crazing if sold to you loose (unset). In jewelry,
we have the same guarantee only if we set the stone. We will replace any crazed
or cracked stone with one of equal quality. We cannot guarantee stones against
damage done by normal wearing, mistreatment or placement/removal in the setting
by someone else. Please follow enclosed opal care instructions
with each purchase.
J Thomson Custom Jewelers
PLEASE READ BEFORE
ORDERING 2. First time jewelers/designers will need to supply 3 business references or have JBT 1 or 2 rating, Fax info to 405-728-1914, Net 30 days open account, and/or memo. COD available to 3 and 4 rated jewelers unless already established in good standing. Allow at least two days to check references. Orders can be accompanied with a check or money order. Allow for check to clear. We are a part of the JBT Electronic information transfer. The immediate transfer of credit information gives JBT what they need to compile individual account ratings. 3. Returns and Refunds: Your 100% satisfaction is very important to us! If you are not completely satisfied with any item ordered from us, please return it within 30 days for full credit to your account.If a refund is desired, please call us at 1-800-376-6725- All return items must be in re-salable original condition with original inventory codes. Also specify the invoice number of the returned item. Shipping and Handling will be due regardless of return. 4. Matching: Opal is a difficult stone to match. If at all possible, send us the stone to be matched either loose or mounted. We must have an example to compare. We have a complete in-house manufacturing factory, we can repair and/or set your stone for your. If you have a free-form or non-standard size opal to be matched, and we do not happen to have one in stock, we may possibly be able to cut a new stone for you from rough or existing cut stock We will quote on a "per piece" basis. We will always recommend the most efficient manner. Full color drawings and detailed descriptions can be used as well. 5. Shipping/Insurance: We ship all orders for FEDEX second day delivery, or USPS insured for less than $ 500 value. Registered Mail will be used for orders greater than $ 500 or Jewelry Value greater than $ 500. If next day is required, please inform us at time of order. An additional charge for overnight will be added. All orders of less than $100 will have a $ 4.00 charge added for shipping and handling. We will insure all orders over $ 100 for value. 6. Minimum orders: There is a $10.00 minimum order on loose stones. No minimum on mounted jewelry. Orders placed via our website and email with full details of your need, get an additional 5 % discount off of retail due to the efficiency savings and no phone calls. We do accept all credit cards and can take your card number via email or telephone or fax. We also have 90 days same as cash and always willing to work some split payments if need be ! 7. Physical Store Hours: Tuesday to Friday, 10:00 a.m. to 5:30p.m., Saturday, 10:00 a.m. to 2:00 p.m. C.S.T., we are closed on Sunday and Monday. For special orders and meetings call for appointment or e-mail us atgems@customfinejewelry.net We will try our hardest to reply within 24 hours, you can always call us at 800-376-6725 !! 8. Cutting and Repair: We offer a full service in cutting and polishing OPAL and Gem Cabochons. We also have expert Faceting people available at our call. If you have a stone that needs repair or re-polishing, we are happy to offer this service to you. Stones are accepted for repair/polish on a no-risk basis. We examine the situation and make recommendations to you on our opinion, you decide and we proceed. Costs average about $ 40 to $ 80 dependent on labor involved to remove, repolish and re-set the stone in a mounting etc. There is a $ 15.00 minimum on repairs. 9. Retail Internet: Our web site is a virtual shopping area with most of the same itmes in our physical store in Oklahoma City, Oklahoma. Therefore, we have all pricing at Retail. If we are having a SALE in our store then we will have discounts off of our Internet Store products. We are also a major wholesaler to thousands of jewelry stores and designers worldwide, therefore we offer wholesale prices to those long-time volume customers. We cut opal, repolish opal, design jewelry, fix jewelry and manufacture jewelry. We custom cut and design opals, gems and settings in gold, silver and base metals. No job too small and please do not hesitate to ask, we may be able to help you or send you to someone who can ! Opals International
Jewelers, Inc. dba PlatinumJewelry.biz \ Copyright
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